Refund & Cancellation Policy
At Sooriya Uptrends, we strive to offer you the best shopping experience. Please review our policy below:
Refund Policy:
Refunds are applicable only for damaged or defective products, reported within 24 hours of delivery.
To request a refund, email us at admin@sooriyauptrends.in with your order number and clear photos.
Once approved, refunds will be processed within 3 to 7 business days and credited to your original payment method.
No refunds will be provided for used products or complaints raised after 24 hours of delivery.
Cancellation Policy:
Orders can be cancelled within 2 hours of placing them.
Cancellations are not possible once the order is processed or shipped.
For cancellations, contact us immediately at admin@sooriyauptrends.in.
Please Note:
We do not accept returns or refunds for reasons such as change of mind or personal preference.
Shipping charges are non-refundable.
All products must be returned (if required) in unused condition and original packaging.
Thank you for choosing Sooriya Uptrends.